The process.
01
Design and consultation.
We get involved at any stage the project requires. Some clients come with a fully resolved design ready to fabricate. Others come with a brief, a sketch, or simply an idea of what the space requires.
If the design is not yet resolved, we work with you to develop it — sketches, renders, material studies, whatever the project calls for. We ask the questions other fabricators skip, because the answers affect how the piece is built.
02
Proposal.
Once we understand the scope, we prepare a proposal: what we will build, how long it will take, and what it will cost. Everything is stated clearly. The proposal you approve is the project we deliver.
03
Development.
This is where the work begins. Every project we take on is one of one — there is no existing template to follow. We develop each piece as a full digital prototype, resolving every component, every material, and every tolerance before anything is cut.
The digital prototype accounts for site conditions, installation constraints, and the specific behaviour of each material. When the development is complete, we present annotated fabrication drawings for your review. Nothing moves to the shop floor until you have seen the drawings and signed off.
04
Sign-off.
Once the fabrication drawings are reviewed and any changes incorporated, we ask for a formal sign-off. This is the point at which the design is locked and fabrication begins. From here, what we build is exactly what was agreed.
05
Fabrication.
The piece is built in our workshop in Guelph, Ontario. Fabrication time depends on the complexity and scale of the project — this is established and agreed during the proposal stage. We work to the timeline we committed to.
We use a combination of precision CNC machining, hand finishing, and specialist processes depending on the materials involved. Most of the work happens in our workshop. Where specific components require outside production, we work with a small group of specialists we have worked with for years — people who understand our standards and consistently deliver to them. The piece that arrives in your space is our responsibility, regardless of where each part was made.
06
Delivery and installation.
We deliver wherever the project is. For pieces that require assembly on site, we handle the installation ourselves. We do not hand off at the door and consider the job done — we stay until the piece is in the room and right.
For clients who prefer to manage their own installation for smaller items, we accommodate that. We are flexible on the logistics. We are not flexible on the result.